Blog

How IKEA used social media to turn a complaining customer into a company advocate

16 May 2019

The threat of negative comment can make business owners nervous about social media but you can turn it around and demonstrate excellent customer service, turning a complaint into a compliment.

From landowners and landed estates, to project promoters and homebuilders, we will always strongly recommend genuine, two-way engagement with neighbours, communities and stakeholders.

29 April 2019

Using pictures to tell stories about your business is a smart way of getting across a message with impact. Capturing your audience’s attention with compelling images will draw them into your story and tempt them to find out more.

15 April 2019

Nearly a quarter of South West SMEs believe it is just a matter of time before they have a cyber-attack or data breach b...

15 March 2019

Most businesses understand the importance of a strong online presence for the company, but some overlook the fact that t...

23 November 2018

Heading into a networking event is like entering a jungle; you might be excited or nervous about the adventure, or dubio...

18 June 2018

By now, you will have no doubt heard endless presentations on general data protection regulations (GDPR) at networking e...

26 April 2018

What’s the point in delivering a brilliant communications strategy on behalf of your client if you're unable to show t...

30 October 2017

Most of you will have heard about ‘fake news’, but have you ever stopped to think about the impact it’s having?...

10 August 2017

© 2019 KOR Communications

The West Wing

Old Broadclyst Station

Exeter

Devon EX5 3AS

De Beauvoir Block

92-96 De Beauvoir Road

London N1 4EN

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