Misreporting in the media and how to correct it
The nation’s news organisations are seeing record numbers of online readers, so it’s reasonable to say that more people are consuming local and national news than ever before.
Keeping planning applications on-track with virtual exhibitions
Members of Torbay’s planning committee have now given the green light to unlock £100m of private-sector investment in Torbay’s tourism industry which will create hundreds of new jobs and see visitors spend millions of pounds annually in the area.
The role of the media during Covid-19 and why it’s more important than ever before
These are chaotic, life-changing times and millions of us are relying heavily on a daily, maybe even hourly, dose of trusted news and information to provide clarity and guidance.
Keep in contact and keep the wheels of business turning
Once staff have settled into working from home, many business owners and managers will be turning their attention to exactly how they’re going to conduct “business as usual”.
Public support for hotel planning application “quite something!”
Major planning applications can often divide communities, but the level of public support for one in particular has been highlighted by councillors as they voted to support proposals for a new five-star hotel in the English Riviera.
Bad news travels fast, can you stop it?
Bad news travels fast and, in this age of digital, more so than ever before. But when bad news about your company hits, can you stop it?
Yes, you can. If you do and say the right things…
How the RNLI rescued its reputation
You may have read in the news recently that some donors to the Royal National Lifeboat Institution (RNLI) cancelled their donations because 2% of funds are supporting causes in other countries, while jobs were being cut in the UK.
3 crisis comms lessons we can learn from President Nixon’s ‘moon disaster’ speech
As the world celebrates the 50th anniversary of the moon landing, President Nixon’s ‘in the event of a moon disaster’ speech has been released, a powerful and poignant speech which would have been used if the worst had happened on the mission.
How IKEA used social media to turn a complaining customer into a company advocate
Social media is being used increasingly by businesses keen to share company information, news, and details on products or services. It’s also a very convenient way for customers to get in contact with an enquiry, a thank you or a complaint.
How to build a great reputation
All businesses and CEOs know that it takes a lifetime to build a good reputation and it’s not just about talking the talk, it’s about actions too.