Is your company prepared for a crisis? A threat to an organisation’s reputation can happen at any time and if it’s not managed efficiently and handled in the right way, it can be hugely damaging.
A crisis, by its very nature, can rarely be predicted but alarm bells may precede a reputational threat. In either situation, you’ll require clear thinking and trusted advice to help communicate effectively, both internally to staff and externally to customers, suppliers, partners and other stakeholders.
Whether you’re facing a formal investigation, criticism in the media, or online abuse, we can produce a plan and offer professional advice to help reduce the impact.
We have extensive experience in crisis communications and reputational threats, including negative or inaccurate media coverage, trolling from unhappy customers, social media complaints, workplace accidents or fatalities, HSE investigations, CQC inspections at care homes, poor OFSTED reports in schools, disgruntled former employees, contentious planning applications, criminal investigations and data breaches.
To discuss how KOR can help with your crisis communications or reputational threat, please call Annette Richman for a confidential conversation.